Board Assist
Effective Date: August 1st, 2025
Your privacy is important to us. This Privacy Policy explains how Board Assist ("we," "our," or "us"), a boardroom application developed by Innovative Professional Technology Global Solutions Ltd, collects, gathers, uses, discloses, and protects your personal data when using the mobile application ("App").
By using this mobile application, you agree to the terms of this Privacy Policy, and it shall be deemed that you have read in full, accepted, and agreed to the terms herein.
We may update this Privacy Policy from time to time. If material changes are made, we will notify you via in-app notification, email, or publication on our website at www.vaboardassist.com. The modified Privacy Policy would be effective from the date of modification that is posted. If you do not agree, please discontinue use immediately.
In providing the various services that are available on the mobile application, we may collect certain personal information from you. Board Assist is strongly committed to keeping your information safe, and we collect the following data with your safety in mind:
We may gather real-time and background location data to enhance app security and audit tracking. You may control access to location data through your device settings.
We collect personal data:
Directly from you when you register, input information, or interact with features in the App.
Directly when you log in to the App.
From an organization that registers to use the app, on your behalf. The organization may provide us with limited personal information, such as your name, official email address, and designated role. This information is used solely for the purpose of provisioning your account, assigning appropriate access rights, and enabling secure authentication in accordance with your organization's administrative protocols.
Your personal data is used to:
Board Assist does not extend the usage of personal and sensitive user data for serving adverts. We also do not exchange or transfer your personal and sensitive data to a third party for monetary consideration. We may share information only in the following limited situations:
We might share your information to respond to a court order or subpoena. We may share your information if a government agency or investigatory body requests us to do so.
If Board Assist sells its business or a portion of the same to a new entity, your personal information that is available on the application may be transferred to the new entity.
We only share information to your organization's administrators to manage access and user activity and also with trusted third-party service providers, such as cloud storage providers or authentication partners, who process data on our behalf under strict data protection agreements.
Please note that neither Board Assist nor any of its employees would have access to the multi-factor authentication (MFA) that relates to your User account on the mobile application. Additionally, we do not have access to board related documents uploaded by your organization's administrators.
You shall be solely responsible for protecting your login credentials to the application, and Board Assist shall not be liable in any manner for unauthorized use of your login credentials. You shall be liable to V&A Board Assist or any loss suffered by Board Assist as a result of an unauthorized use of your login credentials.
In the event of any misuse or suspected misuse of the same, please notify Board Assist at[email protected].
Despite our safeguards, no system is fully immune from threats. Users are encouraged to maintain secure passwords and follow IT security best practices.
Board Assist acknowledges and firmly commits to adhering to the principles and regulations outlined in the Data Protection Act, 2012 (ACT 843). We recognize the significance of safeguarding the privacy and security of our customers' sensitive data, both during the account creation process and while utilizing our app.
We are transparent about what data we collect from our customers and how it will be used. This includes data gathered during the account creation process and any data obtained while using our app.
We strictly adhere to the Data Protection Act, 2012 (ACT 843), which governs the handling of personal data. Compliance with this legislation is at the core of our data management practices.
We implement robust security measures to protect the confidentiality and integrity of customer data. Our comprehensive security protocols are designed to prevent unauthorized access, data breaches, and other security risks.
We respect our customers' rights concerning their data. Customers have the right to access, modify, or delete their personal information held by us. We also provide clear mechanisms for customers to exercise these rights.
We collect and use customer data solely for legitimate purposes, which are clearly communicated to our customers. This includes improving our app's functionality, providing customer support, and ensuring a personalized user experience.
Any sharing of customer data with third parties is done in strict accordance with applicable laws and regulations. We only share data with trusted partners when necessary to enhance our services.
Board Assist hereby acknowledges that the collection and usage of sensitive data from customers upon the creation of an account and obtained while using the App complies with the Data Protection Act, 2012 (ACT 843).
You have rights under the data protection law in relation to the information Board Assist holds about you. These include:
This is also known as a "data subject access request". You have the right to receive a copy of the information we hold about you and to check that we are lawfully processing it.
You are entitled to have any incomplete or inaccurate information we hold about you corrected, though in some cases, we need to verify the accuracy of the new information you provide to us.
This is also known as "the right to be forgotten" which enables you to request the deletion or removal of certain of the information that we hold about you where there is no good reason for us continuing to process it. This right is not absolute.
Where we rely on consent to use your information, you have the right to withdraw that consent at any time. Withdrawing consent will not, however, make unlawful our use of your information before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.
If you have any questions or grievances regarding the Website, App, the contents thereof, or the Services, the User may reach out to customer support at[email protected]. The Grievance Officer shall address any complaint or grievance that is raised.
Board Assist shall not be responsible for any cessation, interruption, or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. Board Assist may at any time, in its sole discretion and without advance notice to you, cease operation of the mobile application.
A delay or failure by Board Assist to exercise or enforce any right or provision of this Privacy Policy will not constitute a waiver of such right or provision.
All notices given to a User by V&A Board Assist or by a User to Board Assist or another User shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
Email: [email protected]
At the email address provided by you at the time of registration on the Website.
This Privacy Policy is governed by the provisions of Ghanaian law, including but not limited to the following:
If you have any questions about this Privacy Policy or our data practices, please contact us: